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I cannot login on the Vanspace3D mac version

I was successful with logging into the Vanspaced3D site to download my purchases. But I was unsuccessful logging in through the Vanspae3D Mac app that was downloaded through the link provided on the website. What could I possibly be doing wrong?

4 people have this problem

So im not the only one.... This is dumb

Once you purchase the software you will receive two emails one with your log in information for your online account and one for your download account.  Your email address is the username for both.  

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