So you have purchased your access to our software but what next?


Within minutes of your payment being confirmed you will receive 3 emails from us, 


1. A copy of your receipt of purchase 
2. Your online login details 

3. Your Welcome email confirming your purchase and providing you with further information about your access 


Because you all have different settings within your email accounts you may need to just check a few folders to locate them both.


You can view the below articles to help you.


I have not received my log in details.

I entered my email address incorrectly
Using a Company email account or your own Domain?


If you still can not locate or need further assistance we recommend contacting us via Messenger so that we can communicate with you directly bypassing any email issues. 

How to contact vanspace3D