If after logging in or adjusting your screen size you experience the following, it simply means that your software window is too big/small for your screen

A full Black or Grey screen

A screen with a stripe of grey down the middle

A very small screen


This one is an easy fix as just by using Alt + Enter your screen will become adjusted and the log in window will appear


Example of possible incorrect view when loading the software 


After resizing you may then also need to make further adjustments so that your software appears exactly as below once a van is loaded or a template is selected. 



If you experience any of the following you will then need to ensure that you are using FULL SCREEN and also ensure using the correct resolution. 

Some features not being visible 
Features have moved and not appearing as above 
The van scene does not fill the entire window
Black borders around the van scene 
Still being able to view the Windows or Mac screen minimise/maximise buttons 

Software Display Issues
Using the Correct Resolution